Privacy Policy
Effective Date: 1 June 2026
Welcome to Casino Loki ("we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in Australia.
1. Information We Collect
We collect the following types of personal information:
- Identity Information: name, date of birth, gender.
- Contact Information: email address, postal address, phone number.
- Account Information: username, password, payment details.
- Usage Data: IP address, browser type, pages visited, time spent on site.
- Verification Information: documents to verify identity and age as required by law.
2. How We Collect Information
We collect personal information directly from you when you register, make deposits, participate in promotions, or contact our support team. We also collect data automatically through cookies and similar technologies when you use our website.
3. Use of Your Information
We use your information to:
- Provide and manage your account and services.
- Verify your identity and age to comply with legal requirements.
- Process transactions and payments securely.
- Communicate with you regarding your account, promotions, and updates.
- Improve our website, services, and customer experience.
- Prevent fraud, money laundering, and other illegal activities.
4. Disclosure of Information
We may disclose your personal information to:
- Our affiliates and service providers who assist with operations, subject to confidentiality agreements.
- Regulatory bodies, law enforcement, or government agencies as required by Australian law.
- Third parties involved in payment processing.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under the Australian Privacy Act 1988 and related legislation, you have the right to:
- Access your personal information held by us.
- Request correction of inaccurate or incomplete information.
- Withdraw consent to certain uses of your information, subject to legal or contractual restrictions.
- Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyse usage, and personalise content. You can manage cookie preferences through your browser settings.
8. International Transfers
Your information may be stored and processed outside Australia, including in countries that may not have the same data protection laws. We ensure appropriate safeguards are in place to protect your information.
9. Retention of Information
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal obligations.
10. Children’s Privacy
Our services are not intended for persons under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Loki Street, Sydney, NSW 2000, Australia
For more information about privacy rights in Australia, you may visit the Office of the Australian Information Commissioner (OAIC).
